July 2025 - Journey to $1 Billion

We are on a quest to transform the mortgage industry.

We believe there needs to be more transparency, which is one reason why we decided to share a monthly report on what we have learned, what worked and what didn’t, and what’s next in our plans to grow a Billion Dollar Brokerage.

We hope you find a few useful ideas and tidbits to help you in growing your mortgage business.

Welcome to July 2025

1. Brokerage Stats 

2. Top 5 Lender Volume YTD

3. Celebrating $4 Billion Funded!

4. Speed Builds Trust: How We Onboarded Two Agents in Less Than 24 Hours

5. Why Most Brokerages Set Rookies Up to Fail (And How We Fixed That)
   

Brokerage Stats

Production since August 1, 2021

Volume: $4,016,681,397

Files funded: 8,807

June Production

Volume: $251,759,422

Files funded: 542

June Agent Stats 

Rookies: 188 (+9)

Pros: 205 (+6)

Total: 393 (+15)

Top 5 Lender Volume YTD

Scotiabank – $264,768,254

First National – $146,438,874

TD Bank – $144,414,128

MCAP – $102,870,847

Merix – $59,568,058

Celebrating $4 Billion Funded!

Earlier this month, we celebrated hitting $4 billion in funded mortgages since we launched in August 2021. 

That is $4 billion in our first four years, in a very challenging market. 

I am so impressed with the team, and the agents we have been attracting. What an amazing ride so far!!

Speed Builds Trust: How We Onboarded Two Agents in Less Than 24 Hours

Ever walked into a restaurant for the first time and noticed a dirty menu or table? 

What is your first thing you think? 

My first thought is, “What does the kitchen look like?”

It shows a lack of care and attention to detail and makes me distrust the business. 

The same goes for joining a brokerage—if the onboarding process is clunky and slow, it undermines trust. 

Because we know how much this matters, we have invested significant time and energy over the past four years to create a great onboarding experience for our agents. 

In most provinces, we can onboard an agent and have them up and running in 24 hours or less. This was driven home recently when we acquired two agents who were in the process of joining another brokerage, but were finding the onboarding process slow and confusing. 

They reached out to us because they were feeling stressed about how long it was taking, and had deals to submit. 

I contacted our onboarding team on Wednesday at 2:50 pm PST, and by 9:59 am on Thursday, they were transferred and able to submit files.

In less than 24 hours, they were up and running . . . and blown away. 

I share this because everything matters. 

Usually, agents join BRX Mortgage because of one of the many value propositions we are so passionate about. 

However, in this instance, the deciding factors were things we think of as a given—but in this industry, they are anything but.

Speed. Clarity. Execution.

At BRX, we don’t just talk about service—we operationalize it, because when an agent decides to move their business, they’re not looking for friction, they’re looking for momentum.

And the truth is, first impressions aren’t just about aesthetics—they’re about trust, precision, and respect for people’s time. 

Whether it’s a dirty menu or a delayed onboarding, the message is the same: “We don’t value the details.”

At BRX, we do. Every. Single. One.

Because how you do anything is how you do everything.

Why Most Brokerages Set Rookies Up to Fail (And How We Fixed That)

Most brokerages operate on the traditional model of having a successful broker mentor one or more rookies. While that sounds great on paper, it has a major flaw.

That successful broker is busy, and has competing interests. 

So, rather than use the traditional mentor model for underwriting at BRX, we opted for a live underwriting support model, where underwriting coaches are available to focus on our rookies’ file submissions.

Here’s the truth: focus wins deals. 

When our underwriters aren’t juggling their own pipelines, they have one job—to engineer approvals. 

That focus is exactly why our UW team turns “dead” files into closings.

Case in point: One of our agents had a deal everyone had written off. A mutual  release had been drafted. The client was ready to walk. And realtors on both sides were calling it. 

Our UW team—led by Sarah Collins—locked in, reworked the income and ratios directly with the lender, and kept pushing until the lender issued the broker‑complete. 

Minutes later: deal saved, client staying, realtors stunned. 

That’s not luck—that’s specialized execution.

Here’s why this model is better for rookies:

1. Unmatched concentration. Non‑originating UWs aren’t distracted by prospecting or client meetings. They live in the guidelines and catch the micro‑errors (ratio calcs, condition sequencing, documentation gaps) that kill rookie files.

2. Calm in chaos. When emotions spike—clients threaten to bail, realtors lose patience—our UWs stay clinical. They run the lender playbook, not the panic playbook.

3. Real‑time coaching. Rookies get a control tower. You learn how to structure, package, and escalate by watching pros work the file—not guessing alone at midnight.

4. Throughput without burnout. New agents can keep generating leads while UWs do the heavy lifting on approvals. More shots on net, more wins, faster confidence.

   
   

At BRX, this division of labour isn’t overhead—it’s our edge.